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Warranty & Returns

Warranty

Tattoo machines, tattoo foot pedal, and tattoo clip cord come with 6 months warranty. And tattoo power supply comes with a 12-month warranty. Both from the day you receive the products. If you have any further questions, please contact us. Email: services@wormholetattoosupply.com

Return & Refund
Return policy
  1. Please contact us within 14 days from the day you receive the items.

  2. Please let us know your order ID if there is any question about your order.

  3. If you returns the goods just because you didn't want it anymore, you need to pay the return shipping costs and order processing costs. Shipping costs for returns will be based on the price of the shipping company. Order processing costs will be deducted 15% (If the amount of payment is less than 15 dollars, order processing costs are $15) based on your order. 

  4. If you returns the goods because the products are broken or expired, or you receive the wrong items, we will pay the return shipping cost.

Refund policy

We will refund you when we receive the item. Generally, due to the bank workflow, the refund will finish within 7 - 10 working days, but we cannot make sure the exact date. We are truly sorry about that.

Cancel order
You can cancel an order within 12 hours from the day you place the order.
  1. We will refund you all the money if the items have not been shipped.

  2. If the item has been shipped, and we can't get the item back, you will not get the money.